Joann Rivas
Phoenix,Arizona
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Food City. Proven expertise in cash handling and training new hires, consistently delivering exceptional service and fostering a positive team environment. Punctual and reliable, I excel in store operations and thrive in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Food City
12.2024 - 03.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Customer Service Representative
Cashier Customer Service
12.2024 - 03.2025
Delivered exceptional customer service by engaging directly with patrons.
Cashier
Dollar General Distribution Center
02.2023 - 03.2024
Delivered exceptional customer service by engaging directly with patrons.
Education
None - None
Fabens Tx High School
El Paso, TX05.2003
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Flexible schedule
- Positive attitude
- Cash register operation
- Team management
- Cash handling expertise
- Store opening and closing
- Money handling
- Cashier training
- Product restocking
- New hire training
- Payment processing
Timeline
Cashier Team Lead
Food City
12.2024 - 03.2025
Customer Service Representative
Cashier Customer Service
12.2024 - 03.2025
Cashier
Dollar General Distribution Center
02.2023 - 03.2024
None - None
Fabens Tx High School
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