JOANN RUIZ
Houston,TX
Summary
Professional in patient care coordination with Medical Assistant comprehensive experience in healthcare settings. Strong focus on team collaboration and achieving results, ensuring smooth operations and high-quality patient outcomes. Skilled in patient communication, problem-solving, and adapting to changing needs. Known for dependability and supporting team success.
Overview
14
14
years of professional experience
Work History
Lead Patient Care Coordinator
Memorial Mri & Diagnostic
01.2024 - Current
- Work with many healthcare professionals to create and implement individualized care plans and scheduling
- Share patient status updates via email with providers
- Aide in the development and betterment of patient management and workflow processes.
Patient Coordinator
One Step Diagnostic
03.2011 - 01.2023
- Provided complete patient assessments and communicated with patients to understand medical imaging
- Informed patients of payments for exams accurately entered payments/insurance verification/authorized diagnostic imaging/answer phones greet patients
- Scheduled over 50 appointments per day and confirmed appointments.
Education
MEDICAL ASSISTANT DIPLOMA - Health Management & Clinical Assistance
NATIONAL INSTITUTE OF TECHNOLOGY
Houston, TX10-2003
Skills
- Appointment scheduling
- Patient education
- Strong communication
- Multidisciplinary team collaboration
- Customer service
- Organization
- Multitasking
- Treatment coordination
- Patient care
- Interpreting physician orders
- Critical thinking skills
- HIPAA compliance
- Verbal and written communication
- Effective time management
- Organizational skills
- Insurance verification
- Office administration
- Patient care coordination
- Medical terminology
- Prior Authorization for Diagnostic Imaging
Timeline
Lead Patient Care Coordinator
Memorial Mri & Diagnostic
01.2024 - Current
Patient Coordinator
One Step Diagnostic
03.2011 - 01.2023
MEDICAL ASSISTANT DIPLOMA - Health Management & Clinical Assistance
NATIONAL INSTITUTE OF TECHNOLOGY
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