Joanna Fife
Deltona,FL
Summary
Dynamic Realtor with a proven track record at Keller Williams Heritage, excelling in client relations and contract negotiation. Leveraged market research and property marketing skills to enhance transaction efficiency and client satisfaction. Demonstrated exceptional organizational abilities and a tech-savvy mindset, significantly improving customer loyalty and operational outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Realtor
Keller Williams Heritage
Altamonte Springs, FL
07.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Customer Service Representative
Publix
02.2017 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Hagerty High School
Oviedo, FL2016
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Tech-savvy mindset
- Market Research
- Social Media Marketing
- Property Valuation Expertise
- Strong organizational skills
- Excellent teamwork
- Tech-Savvy
Certification
Real estate license
Timeline
Realtor
Keller Williams Heritage
07.2024 - Current
Customer Service Representative
Publix
02.2017 - Current
Hagerty High School