Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOANNA HAGG

Lithia

Summary

Experienced leader in empowering and motivating associates through effective training, resources, and skill development. Committed to fostering an inclusive environment and leading with a servant leader mindset to support the success of all associates.

Overview

12
12
years of professional experience

Work History

Academy Coach

Walmart 2387
05.2020 - Current
  • Attended National Training for Fresh Area Experience and facilitated training to Academy Coaches in SE Region for L2O: Fresh implementation
  • Facilitated interactive discussions and activities based around leadership skills and area skills in Fresh and Fulfillment.
  • Assisted store leaders and associates in learning new processes and reinforcing current routines
  • Used variety of facilitation methods to successfully help wide range of associates: following up after Academy experience with resources and process updates

NHM Assistant Manager

Walmart 5622
03.2018 - 05.2020
  • Leading associates through new processes such as OBW, Front End Transformation, Cash Office Management, Availability processes(OSCA score QTD 96.5%), and OGP launch. OGP CFF 105%, total store CFF YTD: 101.3% to plan.
  • Cash and profit management through financial research, fresh and total store inventory, and expense management. Store sales YTD: 106.11% to plan, Controllable profit YTD: 115.4% to plan
  • Communicate and give daily feedback by methods of evaluations, touring, meetings, and notes app
  • Manage appropriate area coverage through scheduling, hiring, promotions, and lateral moves

Merchandise Reconciliation Associate

Walmart 5622
06.2017 - 01.2018
  • Claims management through box audits, recalls, and training new MRAs
  • Expense regulation through supply ordering, store use execution, and repair expense monitoring
  • Extensive journal research for expenses, vendor payments, site to store journal entries, and MTR entries. Store Annual Inventory 2018 0.65%

Personnel Manager

Walmart 5826
08.2013 - 06.2017
  • Hiring responsibilities such as opening and closing reqs, preparing interviews, and performing orientation
  • Managed associate files through new hire and job specific paperwork
  • Extensive use of GTA timesheet, meal exceptions, and launchpad

Education

Bachelor of Sciences - Agriculture-Focus in Animal Sciences

Kansas State University
Manhattan, KS
12.2006

Skills

  • Analytical business thinking
  • Leadership of large teams
  • New process facilitator
  • Effective communication leader
  • Financial problem solving
  • HR management experience
  • Coaching and mentoring

Timeline

Academy Coach

Walmart 2387
05.2020 - Current

NHM Assistant Manager

Walmart 5622
03.2018 - 05.2020

Merchandise Reconciliation Associate

Walmart 5622
06.2017 - 01.2018

Personnel Manager

Walmart 5826
08.2013 - 06.2017

Bachelor of Sciences - Agriculture-Focus in Animal Sciences

Kansas State University

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