Joanna Hogan

Open/close store

Bank deposits

Delegate

Refunds

Exchanges

Problem solve

Received truck deliveries

Merch. Deliveries

Supervised up to 8 staff members and counted inventory of all products.

• Managed deposit records with improved precision, reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.

Assisted with eating , dressing. Light house keeping. Short outings. Laundry. Companionship.