Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Joanna Leiva

Lynwood ,Ca

Summary

A dynamic Sales Associate with a proven track record at Honda World Downey, I excel in customer service and teamwork. Demonstrated expertise in effectively managing time, solving problems, and enhancing customer satisfaction post-sale. My approach has significantly contributed to team success, showcasing strong problem-solving skills and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

Sales Associate

Honda World Downey
09.2022 - Current

Responsibilities included

Demonstrating vehicles to costumers.

Going over payment options,

Reviewing contract terms -


As well as doing complete walk around of costumer trade ins completing appraisal and presenting offer

to management and costumer.


Following up with costumers after sale to assure complete satisfaction

Sales Associate

Kia Of Downtown Los Angeles
02.2020 - 07.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Demonstration of vehicles & test drives .
  • Helping costumers with choosing the appropriate vehicle for there lifestyle and personal needs
  • Working directly with management making phone calls on a daily bases to insure costumer satisfaction

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Sales Associate

Honda World Downey
09.2022 - Current

Sales Associate

Kia Of Downtown Los Angeles
02.2020 - 07.2021
Joanna Leiva