Joanna Lopez
Fort Worth,TX
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and teamwork. At Walgreens and Boot Barn, excelled in customer engagement and problem-solving, significantly improving store environment. Skilled in cash handling and register operation, adept at fostering repeat business by understanding and meeting customer needs.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walgreens
05.2020 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Boot Barn
01.2018 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - Radiology Technician
TCC South Campus
5301 Campus Dr. Fort Worth Texas 7611906-2026
High School Diploma -
Trimble Tech High School
1003 W. Cannon St. Fort Worth Texas 7610405-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Cash register operation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Walgreens
05.2020 - 01.2024
Sales Associate
Boot Barn
01.2018 - 05.2020
No Degree - Radiology Technician
TCC South Campus
High School Diploma -
Trimble Tech High School