Joanna Maestas
Rockwall,TX
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
23
23
years of professional experience
Work History
Major Account Executive
Zeno Digital Solutions
05.2022 - Current
- Proactively identify potential clients and engage with prospects to convert leads into sales opportunities
- Build and nurture long-term partnerships with clients by providing excellent customer service, understanding their unique needs, and offering tailored document technology solutions
Chief Deputy County Clerk
Rockwall County
07.2019 - 04.2022
- Supervise staff, and coordinate training for deputy clerks in each department (Vitals, Civil, Criminal Misdemeanor, Probate, and Property Records)
- Maintain spreadsheets of employee information, calendars, assigned property, and internal forms
- Support the County Clerk, keeping her abreast of legislative issues; implement office and staff policies and procedures for full compliance, attend Commissioner's Court meetings as needed
- Receive and file applications for non-disclosure and processing expunction cases; prepare statistical reports for the OCA; receive, record, and maintain criminal and civil trial evidence
- Review daily financial reports and deposits made to the County Treasurer
- Special projects for records management, preservation inventory, and coordinating all software updates and conversions (Odyssey, Granicus, Civic Plus)
- Gather statistical information on judicial case filings, marriage licenses, birth/death registrations, and official public records filings for the County Clerk quarterly and annually
- Provide various reports to the County Courts of Law when requested
- Process CJIS and DPS audits for compliance.
Shift Manager, Trainer & Marketing Coordinator
Texas Roadhouse, Mesquite, Tx
02.2006 - 06.2014
- Manage full staff to ensure all policies and procedures are being followed
- Resolve any guest problems or complaints
- Advise and train all new hires including management staff
- Lead initiatives to increase sales from under $5 million annually to over $6 million/year in less than 2 years
- Develop and implement marketing programs to build guest loyalty and overall sales
- Create and maintain lasting partnerships with local businesses, libraries, and schools
- Coordinate community and charitable events and promotional events.
Legal Assistant/Office Manager
Broden & Mickelsen, Dallas, Tx
03.2001 - 03.2003
- Administrative: calendar hearings, meetings, and deadlines; prepare correspondence; coordinate travel arrangements
- Conduct investigation, legal research, and initial case assessments
- Draft motions, pleadings, and appellate documents and file them with the court
- Maintain pleadings and discovery indexes
- Organize case files, exhibits, documents, evidence, briefs, and appendices
- Aid attorneys with interrogatories and other discovery requests
- Assist with voir dire, jury selection, and witness preparation.
Education
High School Diploma -
Lakeview Centennial
Garland, TXSkills
- Strong leadership
- Legal knowledge
- File Maintenance
- Research
- Administrative Support
- Spreadsheet development
- Cash Management
- Document Management
- Schedule and calendar management
- Meeting Coordination
- Relationship Building
- Confidentiality
Timeline
Major Account Executive
Zeno Digital Solutions
05.2022 - Current
Chief Deputy County Clerk
Rockwall County
07.2019 - 04.2022
Shift Manager, Trainer & Marketing Coordinator
Texas Roadhouse, Mesquite, Tx
02.2006 - 06.2014
Legal Assistant/Office Manager
Broden & Mickelsen, Dallas, Tx
03.2001 - 03.2003
High School Diploma -
Lakeview Centennial