Joanna Mendoza
Management and Visuals
Sun Prairie,WI
Summary
Adaptable manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands through creative thinking, teamwork, and hard work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Marcus Theatres
Sun Prairie, Wisconsin
01.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with assigning and coordinating associates during usual business hours
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Social Media and Marketing Manager
Cuppajo Management LLC
Sun Prairie, United States
03.2021 - Current
- Business (Remote)
- Oversee and generate interest on social media for content creators
- Working with animators, streamers, and musicians to outreach and market their product/services
- Preparing schedules, business plans, and meetings for content creators
- Collaborating with external businesses on merch plans, events, etc. on content creator’s behalf.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Concept Artist • Freelancer
Self-Employed
03.2016 - 12.2021
- Create designs, concepts, and sample layouts with knowledge of principles, basic aesthetics, and esthetics
- Develop graphics and layouts for company logos, Internet websites, and character concept design
- Creating 2D idle animations through digital art.
- Transformed ideas into high-quality digital creations to fulfill client requests.
- Increased level of regular customers, both personal and professional.
Head of Visual Development • Art Lead
Children Story Time LLC
St Paul, Minnesota
03.2018 - 04.2021
- Overseeing and collaborating with visual development team to create products for other departments
- Lead in 2D department for concept designs, eBooks, and storyboarding development of app
- Manage staff, prepare work schedules, and assign specific duties
- Assist team with creating concept designs that fit basic knowledge of principles, lighting, and color schemes
- Review and finalize work.
Masquerade Artist
Masquerade Department Member
Milwaukee, WI
02.2020 - 02.2020
- Confer with staff and clients to coordinate details
- Create visual concepts and finalized designs for Masquerade awards.
- Managed over 50 entrees throughout whole weekend event.
- Increased production in serving contestants and resolving any conflicts that arose.
Arcade Attendant
Kalahari Resorts
Wisconsin Dells, WI
05.2015 - 08.2015
- Tend to prize desk and clients, overall customer service
- Fill machines with products, money, and other supplies
- Inspect machines and arcade games to determine malfunctions, and to fix minor problems such as jammed bills or stuck products
- Working cashier counter to sell arcade currency to customers.
Education
Certificate - Social Media Marketing
Madison Area Technical College
Madison, WI05.2019
Bachelor of Science - Animation and Illustration
UNIVERSITY oF NORTHWESTERN-ST. PAUL
St. Paul, Minnesota 05.2018
Skills
- Overseeing Employees
- Leadership
- Managing Multiple Priorities
- Adobe-Proficiencies in Ps, Ae, ID, and Ai
- Customer Service
- Online and Face-to-Face
- Social Media Postings/Management
- Manager for several content creators of different backgrounds
- Employee Coaching and Motivation
Certification
- Managing Talent - Coursera Course Certificate
Timeline
Assistant Manager
Marcus Theatres
01.2022 - Current
Social Media and Marketing Manager
Cuppajo Management LLC
03.2021 - Current
Masquerade Artist
Masquerade Department Member
02.2020 - 02.2020
Head of Visual Development • Art Lead
Children Story Time LLC
03.2018 - 04.2021
Concept Artist • Freelancer
Self-Employed
03.2016 - 12.2021
Arcade Attendant
Kalahari Resorts
05.2015 - 08.2015
Certificate - Social Media Marketing
Madison Area Technical College
Bachelor of Science - Animation and Illustration
UNIVERSITY oF NORTHWESTERN-ST. PAUL
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