Summary
Overview
Work History
Education
Skills
Timeline
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Joanna Miller

Pembroke Pines,FL

Summary

Customer-oriented Bartender offering 5 year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

9
9
years of professional experience

Work History

Server

Multiple places
, FL
01.2014 - 12.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.

Bartender

Multiple places
, FL
01.2016 - 03.2020
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.

Education

ABC bartending school
Fort Lauderdale, FL
01-2016

Charles W Flanagan High School
Pembroke Pines, FL

Skills

  • Guest Engagement
  • Beverage Preparation
  • Exceptional customer service
  • POS operation
  • Multitasking
  • Problem Solving
  • Communication

Timeline

Bartender

Multiple places
01.2016 - 03.2020

Server

Multiple places
01.2014 - 12.2022

ABC bartending school

Charles W Flanagan High School
Joanna Miller