Joanna Miller
Pembroke Pines,FL
Summary
Customer-oriented Bartender offering 5 year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
9
9
years of professional experience
Work History
Server
Multiple places
, FL
01.2014 - 12.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
Bartender
Multiple places
, FL
01.2016 - 03.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
Education
ABC bartending school
Fort Lauderdale, FL01-2016
Charles W Flanagan High School
Pembroke Pines, FLSkills
- Guest Engagement
- Beverage Preparation
- Exceptional customer service
- POS operation
- Multitasking
- Problem Solving
- Communication
Timeline
Bartender
Multiple places
01.2016 - 03.2020
Server
Multiple places
01.2014 - 12.2022
ABC bartending school
Charles W Flanagan High School
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