A dedicated and goal-oriented individual seeking to maintain a full-time position that offers professional challenges utilizing superior interpersonal communication skills, excellent time management, problem-solving skills, achievement of exceeding business sales goals, and personal growth development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Georgia Physical Therapy & Sports Medicine Center
2022.04 - 2023.11
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Inventoried and ordered office supplies to maintain the availability of products.
Resolved issues through active listening and open-ended questioning, escalating major problems to the clinic director.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Social Media Manager
Georgia Physical Therapy & Sports Medicine Center
2023.04 - 2023.11
Increased customer engagement through social media.
Developed marketing content such as educational postings, promotional materials, and collaborations with therapists and patients for social media across three clinics.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Hippo-Therapy Horse Handler
Walker Therapy
2021.11 - 2023.04
Walker Therapy is a non-profit clinic that services occupational, physical, and speech therapy to children with special needs.
Coordinated hippo-therapy sessions in collaboration with the treating therapists.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
Managed feeding, lunging, and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
Physical Therapy Aide
PT Solutions
2021.05 - 2021.10
Responsible for assisting patients during treatment and demonstrating proper technique of therapeutic exercises.
Coordinated activities of patients to support them in their individual treatment.
Communicated with physical therapists to provide updates on patient care.
Set up equipment ahead of treatments to maintain smooth appointment schedules.
Maintained cleanliness and sanitation of clinic & treatment environment.
Lifeguard
Forsyth County Department Of Public Health
2017.08 - 2019.08
Administered water aerobics, arthritis water classes, and lap swimming for patron enjoyment and enrichment.
Acquired and maintained proficiency in skills such as First Aid and CPR in order to respond to emergency situations in a timely, efficient manner.
Maintained order and cleanliness of the swimming pool and surrounding areas to uphold hygiene standards.
Trained new lifeguards on safety procedures and protocol.
Education
Bachelor of Science - Kinesiology
The University of North Georgia
Dahlonega, GA
08.2022
Skills
Interpersonal Communication Skills
Self-Motivated
Problem-Solving
Written and Verbal Skills
Team Collaboration
Attention to Detail
Patient Relations
Insurance Verification
Extensive Anatomical and Medical Terminology Knowledge
Effective Organization
References
Dr. Ginny McCrary (PT, DPT, DN): 478-231-2806
Dr. Laura Humerickhouse (PT, DPT, DN): 770-314-6479
Cody Philips (PTA): 470-255-0694
Nolina Varley (OT): 678-717-7671
Certification
Basic Life Saving and CPR Certification
Timeline
Social Media Manager
Georgia Physical Therapy & Sports Medicine Center
2023.04 - 2023.11
Medical Front Office Coordinator
Georgia Physical Therapy & Sports Medicine Center
2022.04 - 2023.11
Hippo-Therapy Horse Handler
Walker Therapy
2021.11 - 2023.04
Physical Therapy Aide
PT Solutions
2021.05 - 2021.10
Lifeguard
Forsyth County Department Of Public Health
2017.08 - 2019.08
Bachelor of Science - Kinesiology
The University of North Georgia
Basic Life Saving and CPR Certification
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