Joanna Odom
Summary
A dedicated and goal-oriented individual seeking to maintain a full-time position that offers professional challenges utilizing superior interpersonal communication skills, excellent time management, problem-solving skills, achievement of exceeding business sales goals, and personal growth development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Georgia Physical Therapy & Sports Medicine Center
04.2022 - 11.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Inventoried and ordered office supplies to maintain the availability of products.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the clinic director.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Social Media Manager
Georgia Physical Therapy & Sports Medicine Center
04.2023 - 11.2023
- Increased customer engagement through social media.
- Developed marketing content such as educational postings, promotional materials, and collaborations with therapists and patients for social media across three clinics.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Hippo-Therapy Horse Handler
Walker Therapy
11.2021 - 04.2023
- Walker Therapy is a non-profit clinic that services occupational, physical, and speech therapy to children with special needs.
- Coordinated hippo-therapy sessions in collaboration with the treating therapists.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Managed feeding, lunging, and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
Physical Therapy Aide
PT Solutions
05.2021 - 10.2021
- Responsible for assisting patients during treatment and demonstrating proper technique of therapeutic exercises.
- Coordinated activities of patients to support them in their individual treatment.
- Communicated with physical therapists to provide updates on patient care.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Maintained cleanliness and sanitation of clinic & treatment environment.
Lifeguard
Forsyth County Department Of Public Health
08.2017 - 08.2019
- Administered water aerobics, arthritis water classes, and lap swimming for patron enjoyment and enrichment.
- Acquired and maintained proficiency in skills such as First Aid and CPR in order to respond to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness of the swimming pool and surrounding areas to uphold hygiene standards.
- Trained new lifeguards on safety procedures and protocol.
Education
Bachelor of Science - Kinesiology
The University of North Georgia
Dahlonega, GA08.2022
Skills
- Interpersonal Communication Skills
- Self-Motivated
- Problem-Solving
- Written and Verbal Skills
- Team Collaboration
- Attention to Detail
- Patient Relations
- Insurance Verification
- Extensive Anatomical and Medical Terminology Knowledge
- Effective Organization
References
- Dr. Ginny McCrary (PT, DPT, DN): 478-231-2806
- Dr. Laura Humerickhouse (PT, DPT, DN): 770-314-6479
- Cody Philips (PTA): 470-255-0694
- Nolina Varley (OT): 678-717-7671
Certification
- Basic Life Saving and CPR Certification
Timeline
Social Media Manager
Georgia Physical Therapy & Sports Medicine Center
04.2023 - 11.2023
Medical Front Office Coordinator
Georgia Physical Therapy & Sports Medicine Center
04.2022 - 11.2023
Hippo-Therapy Horse Handler
Walker Therapy
11.2021 - 04.2023
Physical Therapy Aide
PT Solutions
05.2021 - 10.2021
Lifeguard
Forsyth County Department Of Public Health
08.2017 - 08.2019
Bachelor of Science - Kinesiology
The University of North Georgia
- Basic Life Saving and CPR Certification
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