Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Thompson

Claxton,GA

Summary

Seasoned Insurance Agent with a proven track record at Georgia Farm Bureau, specializing in client retention and new client acquisition. Demonstrated expertise in customer service and licensed insurance practices, achieving high client satisfaction. Skilled in account management and client needs analysis, ensuring personalized and ethical service delivery.

Overview

17
17
years of professional experience

Work History

Insurance Agent

Georgia Farm Bureau
Claxton, GA
07.2014 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Insurance Agent

State Farm
Pembroke, Ga
08.2008 - 07.2014

Education

Bachelor Of General Studies - General Studies

Georgia Southern University
Statesboro, GA

Associates Of Art - General Studies

Armstrong Atlantic State University
Savannah, Ga

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Client relations
  • Client needs analysis

Timeline

Insurance Agent

Georgia Farm Bureau
07.2014 - Current

Insurance Agent

State Farm
08.2008 - 07.2014

Bachelor Of General Studies - General Studies

Georgia Southern University

Associates Of Art - General Studies

Armstrong Atlantic State University
Joanna Thompson