Summary
Overview
Work History
Education
Skills
Timeline
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Joanne Campos

San Bernardino,CA

Summary

Dynamic Cashier Team Lead with a proven track record at Stars & Stripes Gas Station, excelling in customer service and team leadership. Expert in cash handling and problem-solving, I enhanced customer satisfaction and improved team productivity through effective training and inventory management. Punctual and reliable, I thrive in fast-paced environments.

Offering strong interpersonal skills and willingness to learn and excel in retail environment. Brings foundational understanding of basic financial transactions and customer service principles, ready to be further developed. Ready to use and develop communication and organizational skills in Managing role.

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Stars & Stripes Gas Station
Highland, CA
06.2025 - Current
  • Led cashier team in delivering exceptional customer service during peak hours.
  • Managed cash register operations, ensuring accurate transactions and balanced drawers.
  • Resolved customer complaints efficiently, enhancing overall satisfaction.
  • Implemented inventory management practices to minimize discrepancies and improve stock control.
  • Assisted in training initiatives that improved team productivity and reduced errors in transactions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier

Dollar General
San Bernardino, CA
06.2025 - 07.2025
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Assisted customers with product inquiries and provided excellent service.
  • Stocked shelves and organized merchandise to enhance store presentation.

Cashier Team Lead

AutoZone
Highland, CA
09.2024 - 02.2025
  • Trained new cashiers on operational procedures and company policies.
  • Coordinated staff schedules to optimize coverage during busy periods.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.

Education

High School Diploma -

Redlands Adult School
Redlands, CA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Punctual and reliable
  • Positive attitude
  • Store opening and closing
  • Multitasking and organization

Timeline

Cashier Team Lead

Stars & Stripes Gas Station
06.2025 - Current

Cashier

Dollar General
06.2025 - 07.2025

Cashier Team Lead

AutoZone
09.2024 - 02.2025

High School Diploma -

Redlands Adult School
Joanne Campos