Joanne Norris
Newell,WV
Summary
Dynamic professional skilled in activity coordination, inventory management, and resident supervision. Committed to ensuring safety and enhancing quality of life through personalized care plans and effective team training.
Overview
3
3
years of professional experience
Work History
House Manager
Merakey Allegheny Valley School
Coraopolis, Pennsylvania
07.2023 - Current
- Developed and implemented individualized care plans for residents.
- Supervised daily activities of residents to ensure safety and well-being.
- Facilitated communication among families, staff, and external service providers, ensuring coordinated care.
- Trained new staff on care delivery policies and best practices, enhancing team readiness.
- Ensured compliance with regulatory standards in all aspects of facility management.
- Developed systems for managing daily operations, improving workflow and resident support.
- Organized recreational activities that promoted social interaction among residents.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Prepared records of client progress and services performed under care.
- Prepared and submitted reports to supervisor to ensure accurate monitoring of progress. to and reviewed reports with supervisor.
- Participated in care coordination conferences and staff meetings to improve skill set.
Education
Some College (No Degree) - Business Administration
West Liberty State College
WVSkills
- Individualized care plans
- Regulatory compliance
- Program coordination
- Employee onboarding
- Resident oversight
- Inventory management
Timeline
House Manager
Merakey Allegheny Valley School
07.2023 - Current
Some College (No Degree) - Business Administration
West Liberty State College