Joannie Chavez
Albuquerque,NM
Summary
Dedicated Sales Associate skilled in customer service and cash handling. Known for attention to detail and complex problem-solving, enhancing customer experiences and supporting team collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Associate
Allsups Convience Store
Roswell, New Mexico
05.2025 - 08.2025
- Assisted customers in locating merchandise and provided product recommendations.
- Processed sales transactions accurately and efficiently at the point of sale.
- Maintained organized inventory and restocked shelves to ensure product availability.
- Collaborated with team members to enhance customer experience and store operations.
- Trained new employees on store policies and customer service standards.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Ensured cleanliness and organization of the sales floor and storage areas.
Cook
Buffalo Wild Wings
Los Lunas, New Mexico
08.2023 - 11.2023
- Prepared ingredients by chopping, marinating, and organizing for efficient meal assembly.
- Collaborated with team members to ensure timely food delivery during peak hours.
- Executed daily cleaning tasks to uphold high standards of hygiene in the kitchen.
Cashier
Taco Bell
Roswell, NM
01.2012 - 01.2013
- Processed customer transactions swiftly and accurately at the point of sale.
- Collaborated with team members to streamline checkout procedures and improve service speed.
- Ensured compliance with cash handling procedures to maintain financial accuracy.
- Facilitated a welcoming environment by greeting customers upon entry.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cook
Sonic
Roswell, New Mexico
01.2012 - 01.2013
- Prepared ingredients by chopping, marinating, and organizing for efficient meal assembly.
- Monitored cooking processes to ensure quality and adherence to food safety standards.
- Trained new kitchen staff on equipment usage and food preparation techniques.
- Executed daily cleaning tasks to uphold high standards of hygiene in the kitchen.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cashier
KFC
Roswell, New Mexico
10.2011 - 12.2012
- Processed customer transactions swiftly and accurately at the point of sale.
- Maintained organized merchandise displays to enhance product visibility.
- Collaborated with team members to streamline checkout procedures and improve service speed.
- Assisted in training new cashiers on register operation and customer service standards.
- Supported inventory control by conducting regular stock checks and reporting discrepancies.
- Resolved customer inquiries and concerns with professionalism and efficiency.
- Facilitated a welcoming environment by greeting customers upon entry.
- Executed promotional merchandise displays to attract customer attention and drive sales.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cashier
Mama Tuckers
Roswell, NM
04.2008 - 05.2009
- Processed customer transactions efficiently, ensuring accurate payments and change issuance.
- Assisted in maintaining a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to streamline workflow during peak hours.
- Resolved customer inquiries and concerns effectively, promoting satisfaction
- Conducted regular cash drawer audits to ensure accuracy in cash handling.
Education
GED -
Dona Ana Community College
Las Cruces, NMSkills
- Customer service
- Cash handling
- Complex Problem-solving
- Strong work ethic
- Time management
- Sales techniques
- Attention to detail
- Merchandise restocking
- Organizational skills
- Cleanliness maintenance
Certification
Alcohol Servers license
Timeline
Sales Associate
Allsups Convience Store
05.2025 - 08.2025
Cook
Buffalo Wild Wings
08.2023 - 11.2023
Cashier
Taco Bell
01.2012 - 01.2013
Cook
Sonic
01.2012 - 01.2013
Cashier
KFC
10.2011 - 12.2012
Cashier
Mama Tuckers
04.2008 - 05.2009
GED -
Dona Ana Community College