Hi, I’m
Joaquina Nunes
Portland,ME
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Summary
Bilingual self-skilled in developing relationship and providing exceptional individualized services and ability to establish priorities and meet challenges. Focused Social Services Consultant proudly over more than five years of experienced career in meeting with community members to understand needs to accomplish an optimal quality of life.
Overview
5
years of professional experience
Work History
Yetu Consultants LLCScarborough, ME
Case Manager
07.2022 - Current
Job overview
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families at the Salvation Army Warming Shelter.
- Acted as consultant to community programs by interpreting regulations and policies within MIRC and new Mainers family at the Salvation Army Shelter.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Supported family members by providing information on local support for the asylum seekers.
- Assisted with applications for government benefits such as MaineCare, WIC, TANF and more.
- Ensured the safety of all individuals living in the residence by enforcing rules and regulations.
- Conducted daily meetings with residents to monitor progress and provide feedback.
- Researched and analyzed data related to housing, and reviewed applications and documents for accuracy and completeness.
- Facilitated communication between landlords, tenants, social service providers, and government agencies.
Language Partners LLCPortland, ME
Interpreter
08.2018 - Current
Job overview
- Facilitated communication between non-English speaking clients and providers.
- Translated written texts from one language to another accurately and efficiently.
- Developed cultural competency skills through ongoing education in cross-cultural communication techniques.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Delivered real-time simultaneous and consecutive accurate oral translations and interpretations for clients.
- Interpreted conference calls and other workplace communications in real-time.
York County Community Action CorporationSanford, ME
Cultural Broker
05.2023 - 09.2023
Job overview
- Provided resource coordination support to asylum seekers across programs within York County Community action and with external partners.
- Assessed opportunities for partnerships in addressing the needs of asylum seekers in York County and coordinate with partners.
- Partnered with YCCAC Outreach Workers to determine baseline needs and coordination.
- Served as point person along Outreach Workers for currently housed asylum seekers.
- Provide educational resources based on family needs.
- Assisted and advocated acceptance in getting permanent housing for the asylum seekers.
- Assisted clients with job searches, budgeting, housing resources and other social services as needed.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
- Coordinated lease signing, school enrolment, immunization clinic, medical appointments, immigration hearing, etc.
Education
University of Southern MainePortland, ME
Bachelor of Science from Business Administration And Management
05.2022
Central Maine Community CollegeAuburn ME
Associate of Science from Business Administration and Management
05.2020
Skills
- Community Outreach
- Client Advocacy
- Needs Assessment
- Conflict Resolution
- Organization and Multitasking
- Crisis Intervention
- Program Development
- Staff Management
- Documentation Proficiency
- Relationship Building
- Cultural Competency
- Administrative abilities
- Verbal and Written Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cultural Broker
York County Community Action Corporation
05.2023 - 09.2023
Case Manager
Yetu Consultants LLC
07.2022 - Current
Interpreter
Language Partners LLC
08.2018 - Current
University of Southern Maine
Bachelor of Science from Business Administration And Management
Central Maine Community College
Associate of Science from Business Administration and Management
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