Joaquin Santiago Gil Pirateque
Jacksonville,FL
Summary
Proven achiever with a background at Amazon, adept in enhancing customer satisfaction and engagement through innovative strategies. Excelled in patient care at Hospital San Felipe II, showcasing exceptional interpersonal communication and attention to detail. Skilled in MS Office and multitasking, I bring a track record of improving performance and fostering strong stakeholder relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate
Amazon
11.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Dentist
Hospital San Felipe II
12.2019 - 12.2022
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
Dental Hygienist
Faculty of Dentistry
05.2014 - 05.2018
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
Education
English -
FSCJ
Jacksonville, FLBachelor Of Dentistry -
LUZ Faculty of Dental
Maraibo, Venezuela 12.2018
Skills
Product and service sales
Performance improvement
Patient evaluation
Computer competencies
Organization
MS Office
Dependable and Responsible
Organization and Time Management
Multitasking Abilities
Interpersonal Communication
Attention to Detail
Certification
Registered Dental Assistand-RDA
Timeline
Associate
Amazon
11.2023 - Current
Dentist
Hospital San Felipe II
12.2019 - 12.2022
Dental Hygienist
Faculty of Dentistry
05.2014 - 05.2018
English -
FSCJ
Bachelor Of Dentistry -
LUZ Faculty of Dental