Joarden Smith
Eaton
Rockford,MI
10
years of professional experience
Resourceful professional with a strong record in managing multiple priorities and adapting to new challenges. Committed to achieving team goals through organized practices and a proactive approach. Capable of delivering results under pressure while enhancing organizational brand.
Work History
Customer Service Associate
4 Years 8 Months- Enhanced customer service goals and strengthened relations through friendly, knowledgeable communication.
- Facilitated customer payments and established payment plans to bring accounts current.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Assisted in inventory management, ensuring optimal stock levels and organization.
Snr. Quality Inspector
9 Years 10 Months- Executed daily quality inspections to ensure adherence to standards.
- Completed documentation by identifying discrepancies and coordinating timely resolutions.
- Evaluated finished products for quality assurance. finished products and discussing inspection results with the production team.
- Conducted thorough inspections of components to ensure compliance with quality standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
Lead Daycare Teacher
2 Years 8 Months- Engaged with parents to share daily activities and address concerning behaviors, fostering trust and collaboration.
- Demonstrated patience while managing group behavior in a classroom setting.
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Oversaw daily classroom operations, ensuring a safe and nurturing environment for all children.
Education
High school Diploma
Associate of Applied Business - Business Administration And Management
Skills
Customer service
Payment processing
Problem resolution
Multitasking and prioritization abilities
Critical thinking
Team collaboration
Computer proficiency
SAP experience
Timeline
Customer Service Associate
Miracle Tan
12.2021 - CurrentRead More
Lead Daycare Teacher
Faithful Little Butterflies
10.2018 - 06.2021Read More
Snr. Quality Inspector
Eaton
10.2016 - CurrentRead More
New Beginnings High School
High school Diploma
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Grand Rapids Community College
Associate of Applied Business from Business Administration And Management
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