Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Capote Abrahantes

Miami,FL

Summary

Dynamic Sales Associate with proven expertise in customer service and relationship building honed at Forever 21. Excelled in team collaboration and problem-solving, consistently achieving monthly sales targets. Skilled in payment processing and adept at adapting to diverse customer needs, significantly enhancing client satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Sales Associate

Forever 21
Miami, FL
05.2024 - Current
  • Promoted specific merchandise through strategic shelf organization.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Pre-Nursing - Nursing

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Store opening and closing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Sales Associate

Forever 21
05.2024 - Current

Pre-Nursing - Nursing

Miami Dade College
Daniela Capote Abrahantes