Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Jocelyn Arias

Elizabeth,NJ

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Columbia Sportswear
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Volunteer

Elizabeth Public Library
09.2022 - 11.2022
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

ELIZABETH HIGH SCHOOL Frank J. Cicarell Academy
Elizabeth, NJ
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Columbia Sportswear
10.2022 - Current

Volunteer

Elizabeth Public Library
09.2022 - 11.2022

High School Diploma -

ELIZABETH HIGH SCHOOL Frank J. Cicarell Academy