Jocelyn Basurto-Munoz
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
SSP
Denver, CO
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Arts - Political Science And Economics
University of Denver
Denver, CO05.2025
LIPS Alumna -
COLOR Organization
Denver, CO2024
High School Diploma -
Denver School of Science And Technology
Denver, CO05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Fast Learner
- Time Management
- Attention to Detail
- Active Listening
- Active Learning
- Spanish Fluency
- Computer Skills
- Efficient at using MiniVAN app to canvass
Languages
Spanish
Native or Bilingual
Timeline
Server
SSP
09.2020 - Current
Bachelor of Arts - Political Science And Economics
University of Denver
LIPS Alumna -
COLOR Organization
High School Diploma -
Denver School of Science And Technology