Jocelyn Bustamante
San Antonio,TX
Summary
Dynamic Head Bartender at Jocelyn Bustamante with expertise in cash handling and staff training. Cultivated strong customer relationships, driving repeat business and loyalty. Proficient in POS systems and bar equipment maintenance, fostering a high-performing team through effective training and development. Committed to delivering exceptional hospitality and attentive service.
Personable and adaptable with positive attitude and strong interpersonal skills. Knowledgeable about mixology and cocktail crafting, delivering exceptional customer service and efficient bar management. Dedicated to creating memorable experiences and enhancing customer satisfaction.
I am a Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
2
2
years of professional experience
Work History
Head Bartender
Jocelyn Bustamante
11.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05-2026
Associate of Arts - Kinesiology
St Phillips College
San Antonio, TX08-2024
High School Diploma -
Uvalde High School
Uvalde, TX05-2020
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
- POS system proficiency
- Strong communication skills
- Bar equipment maintenance
- Customer service
- Team leadership
- Hospitality service expertise
- Engaging personality
- Team training and development
- Food running
Languages
Spanish
Limited Working
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- Backpacking and Hiking
- Gym Workouts
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Timeline
Head Bartender
Jocelyn Bustamante
11.2022 - Current
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
Associate of Arts - Kinesiology
St Phillips College
High School Diploma -
Uvalde High School
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