Jocelyn Carroll
Oregon,Ohio
Summary
Dynamic bar owner/operator at Everwood LLC with proven leadership and relationship-building skills. Enhanced customer retention through exceptional service and effective communication. Expert in licensing regulations and facility maintenance, driving operational efficiency and tenant satisfaction as a landlord. Recognized for compassion and dedication as a nurses aide, ensuring high-quality patient care.
Overview
6
6
years of professional experience
Work History
Bar Owner/Operator
Everwood LLC
05.2023 - Current
- Managed bar operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for customers and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Landlord
Self
04.2023 - Current
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Coordinated move-in/move-out processes for various units smoothly while minimizing disruptions to neighboring tenants.
- Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
- Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
- Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
- Facilitated conflict resolution among tenants to maintain a positive living environment for all occupants.
- Implemented energy-efficient upgrades throughout properties, resulting in reduced utility expenses for both tenants and management.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with legal counsel to resolve tenant disputes.
Nurses Aide
Kingston Healthcare
11.2019 - 04.2021
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
- Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
- Assisted in patient mobility, improving their physical strength and independence with daily activities.
- Streamlined workflow efficiency by stocking supplies, sterilizing equipment, and maintaining clean workstations for nurses'' use.
- Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
Education
Real Estate Agent
Hondro’s College of Real Estate
N/A High School Diploma - General Studies
Penn Foster Career School
Scranton, PA10.2021
Skills
- Effective leadership
- Health and safety
- Beverage making
- Employee scheduling
- Menu development
- Facility maintenance
- Licensing regulations
- Tax compliance
- Small business operations
- Relationship building
- Customer relations
- Staff management
Timeline
Bar Owner/Operator
Everwood LLC
05.2023 - Current
Landlord
Self
04.2023 - Current
Nurses Aide
Kingston Healthcare
11.2019 - 04.2021
Real Estate Agent
Hondro’s College of Real Estate
High School Diploma - General Studies
Penn Foster Career School
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