Jocelyn Anderson
Jones,MI
Summary
Dynamic Executive Assistant with a proven track record at Smartt Innovations, excelling in outstanding communication and advanced document design. Successfully enhanced client relations and improved document readability, showcasing strong relationship-building skills. A self-driven professional dedicated to achieving results and exceeding expectations in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Smartt Innovations
Elkhart, Indiana
02.2019 - Current
- Managed calendar, appointments, and banking for executives.
- Greeted customers, processed orders, sent out billings, and received payments, mainly in business-to-business relations.
- Improved all outgoing documents with proper formatting, enhanced logo design, and customer-friendly readability.
- Designed infographics to increase understanding regarding employee benefits.
Sales Representative
Buckle
Mishawaka, IN
01.2019 - Current
- Handled VIP customers, and set exclusive appointments.
- Demonstrated the required, consistent, timely communication, and excellent follow-through.
- Greeted customers, and performed normal cash register duties.
- Merchandise inventory and display.
- Excelled at meeting sales quotas, store goals.
Case Manager
Lowe Law Group
Ogden, Utah
02.2024 - 05.2024
- Managed 40 to 80 clients, pushed cases forward, and was self-motivated.
- Scheduling, filings, mailings, and other admin-related tasks.
- Collaborated with healthcare providers, lawyers, employers, adjusters, and other stakeholders involved in a client's case.
Education
BA - Communication, Civil Advocacy
Weber State University
Ogden, UT04-2023
AA - Business Administration, Executive emphasis
Southwestern Michigan College
Dowagiac, MI05.2021
Skills
- Outstanding written and verbal communication
- Advanced Word Processing
- Sales strategies
- Billing statements
- Relationship building
- Reliable and self-driven
Timeline
Case Manager
Lowe Law Group
02.2024 - 05.2024
Executive Assistant
Smartt Innovations
02.2019 - Current
Sales Representative
Buckle
01.2019 - Current
BA - Communication, Civil Advocacy
Weber State University
AA - Business Administration, Executive emphasis
Southwestern Michigan College
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