Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Martinez

NC

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

17
17
years of professional experience

Work History

Medical Assit

Novant Health, Inc
08.2024 - Current
  • Patient care: Interviewing patients, recording their medical history, and measuring their vital signs
  • Clinical duties: Assisting physicians with exams, preparing patients for procedures, and performing basic lab tests
  • Administrative tasks: Scheduling appointments, updating patient records, and managing billing and insurance
  • Patient education: Instructing patients about medications and helping them feel comfortable in the office
  • Supply management: Maintaining inventory, placing orders, and troubleshooting equipment
  • Communication: Maintaining respectful communication with patients, staff, and volunteers
  • Confidentiality: Keeping patient care information confidential

Referral Coordinator

Allergy Partners of Rowan/ Salisbury
07.2020 - 08.2024
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.

Medical Assistant- Lead Shot Clinic Nurse

Allergy Partners Rowan/ Salisbury
07.2020 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Allergy injections

Certified Nursing Assistant

Autumn Care of Mocksville
01.2017 - 06.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Medical Assistant

Cleveland Pediatrics
05.2017 - 03.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Certified Nursing Assistant

Trinity Elms Health And Rehab
03.2015 - 01.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Certified Nursing Assistant

Bayada Home Health
02.2015 - 04.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Certified Nursing Assistant

Davie Place Residential Care
09.2014 - 02.2015
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Certified Nursing Assistant

Bermuda Commons
04.2013 - 09.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Certified Nursing Assistant

Autumn Care of Mocksville
03.2008 - 05.2010
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

No Degree - Medical Assistant

Living Arts Institute
Winston-Salem, NC
06-2011

GED -

Kittrell Job Corps
Kittrell, NC
01-2008

No Degree - Certified Nursing Assistant

Kittrell Job Corp
Kittrell
01-2008

Skills

    Insurance Verification

    Answer Phones

    EMR Systems

    Vital Signs

    Administering Injections

    Epic

    Payments

    Lab Experience

    Medical Billing

    Patient Care

    Scheduling

    Biologic's Coordinator

    Allergy Injections

Timeline

Medical Assit

Novant Health, Inc
08.2024 - Current

Referral Coordinator

Allergy Partners of Rowan/ Salisbury
07.2020 - 08.2024

Medical Assistant- Lead Shot Clinic Nurse

Allergy Partners Rowan/ Salisbury
07.2020 - 08.2024

Medical Assistant

Cleveland Pediatrics
05.2017 - 03.2018

Certified Nursing Assistant

Autumn Care of Mocksville
01.2017 - 06.2020

Certified Nursing Assistant

Trinity Elms Health And Rehab
03.2015 - 01.2017

Certified Nursing Assistant

Bayada Home Health
02.2015 - 04.2016

Certified Nursing Assistant

Davie Place Residential Care
09.2014 - 02.2015

Certified Nursing Assistant

Bermuda Commons
04.2013 - 09.2014

Certified Nursing Assistant

Autumn Care of Mocksville
03.2008 - 05.2010

No Degree - Medical Assistant

Living Arts Institute

GED -

Kittrell Job Corps

No Degree - Certified Nursing Assistant

Kittrell Job Corp
Jocelyn Martinez