JOCELYN MASSEY

Collaborated with insurance companies and transportation services. Process paperwork, Handled transactions involving cash, checks, money orders, and card payments. Schedule appointments. Handled inbound and outbound calls efficiently. Validated vehicle transactions during drop-off and pick-up processes. Collaborated directly with adjusters and owners over phone and in-person meetings.

Provided assistance to residents in bathing, clothing, and personal care routines. Facilitated meal services during breakfast, lunch, and dinner for residents. Managed prescription processing efficiently. Tracked and recorded patient vitals during assigned shifts.

Supported phlebotomy procedures and related clinical tasks. Supported daily living activities by managing personal care and administering medications. Monitored vital signs, promptly reporting changes to healthcare professionals. Created personalized care plans for each client based on their individual needs and preferences. Assisted with feeding as required, ensuring nutritional requirements are met. Coordinated medical schedules and transportation logistics for clients. Administered medications in exact prescribed dosages under medical supervision.

Managed outstanding payments.Managed inbound and outbound communications effectively.Scheduled and coordinated appointments efficiently.Managed payment processing efficiently.