Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Nagay

New Braunfels,TX

Summary

Customer service professional with several years of experience in delivering exceptional support. Proven ability to handle challenges effectively while ensuring customer satisfaction. Committed to creating positive and memorable experiences for all clients.

Overview

12
12
years of professional experience

Work History

Licensed Realtor

Weichert Realtors Corwin & Associates
New Braunfels, Texas
12.2019 - Current
  • Attended continuing education classes to remain current on laws and regulations impacting real estate sales.
  • Guide clients through entire process from initial offer to closing date.
  • Negotiate purchase agreements effectively between buyers and sellers.

Leasing Consultant

Adara Communities
New Braunfels, Texas
09.2024 - 03.2025
  • Facilitated property tours and guided prospective tenants through application processes.
  • Coordinated resident events to enhance community engagement and satisfaction.
  • Addressed tenant inquiries and resolved issues promptly and professionally.

Sales Representative Team Leader

AT&T Corporate
New Braunfels, Texas
02.2014 - 08.2021

Managed inventory and supplies, ensuring timely availability of materials.

  • Developed strategic customer engagement initiatives, leading sales team to exceed satisfaction metrics.
  • Implemented creative solutions to resolve customer issues effectively.

Education

Realtor License - Real Estate

Champion School of Real Estate
San Antonio, TX
12-2019

Associate of Arts - Criminal Justice

Palo Alto College
San Antonio, TX
05-2015

Skills

  • Strong communication skills
  • Bilingual fluency in Spanish

Timeline

Leasing Consultant

Adara Communities
09.2024 - 03.2025

Licensed Realtor

Weichert Realtors Corwin & Associates
12.2019 - Current

Sales Representative Team Leader

AT&T Corporate
02.2014 - 08.2021

Realtor License - Real Estate

Champion School of Real Estate

Associate of Arts - Criminal Justice

Palo Alto College