Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Ramirez

Hopatcong,NJ

Summary

Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Strong teamwork and problem-solving abilities contribute to a visually appealing store environment and enhanced customer engagement.

Overview

4
4
years of professional experience

Work History

Sales Associate

Forever 21
Wayne, NJ
05.2021 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Passaic County Technical Institute
Wayne
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Forever 21
05.2021 - 04.2025

High School Diploma -

Passaic County Technical Institute
Jocelyn Ramirez