Jocelyn Rodgers
Lutz,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Server
Jams Legacy
12.2020 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Representative
Verizon
01.2019 - 12.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Assistant Teacher
Small Miracle Preschool And Child Care
02.2018 - 01.2019
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Cook
MyPie
03.2017 - 02.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
No Degree - Physical Therapist Assistant
Northeast Community College
Norfolk, NESkills
- Team Player
- Customer Service and Rapport
- Menu Memorization and Presentation
- Specials Promotion and Upselling
Timeline
Server
Jams Legacy
12.2020 - 07.2022
Sales Representative
Verizon
01.2019 - 12.2020
Assistant Teacher
Small Miracle Preschool And Child Care
02.2018 - 01.2019
Cook
MyPie
03.2017 - 02.2018
No Degree - Physical Therapist Assistant
Northeast Community College
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