Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Watson

Cleveland,MS

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

20
20
years of professional experience

Work History

Shift Manager

Pizza Hut
Cleveland, MS
02.2023 - Current
  • Ensured compliance with food safety regulations and quality standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Resolved conflicts between employees or customers in a professional manner.
  • Help make orders when need to.

Shift Leader Key Holder

Dollar General Market
Robinsonville, MS
08.2017 - 08.2019
  • Resolved customer complaints promptly and professionally.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Monitored employee performance and provided feedback for improvement.

Assistant Manager

Family Dollar
Cleveland, And Clarksdale, , MS
03.2015 - 07.2017
  • Coordinated with other departments to ensure smooth flow of operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • assigned task to employees on my shift.

Runner

Bingo Baby
Cleveland, MS
07.2011 - 11.2015

Ran and sold bingo cards or sheets to customers collected money and turned it in at the end of each session.

Called out the numbers.

Checked the winning boards.

Shift Manager

Pizza Hut
Cleveland, MS
08.2006 - 07.2009
  • Ensured compliance with food safety regulations and quality standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Resolved conflicts between employees or customers in a professional manner.

Shift Manager

Burger King
Stone Mountain, GA
05.2004 - 08.2006
  • Ensured compliance with food safety regulations and quality standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Resolved conflicts between employees or customers in a professional manner.

Education

High School Diploma -

East Side High School
Cleveland, MS
05-2004

Skills

  • Staff Development
  • Inventory Control
  • Quality Assurance
  • Equipment Troubleshooting
  • Supply Ordering
  • Schedule oversight
  • Safety Compliance
  • Team Development
  • Relationship Building

Timeline

Shift Manager

Pizza Hut
02.2023 - Current

Shift Leader Key Holder

Dollar General Market
08.2017 - 08.2019

Assistant Manager

Family Dollar
03.2015 - 07.2017

Runner

Bingo Baby
07.2011 - 11.2015

Shift Manager

Pizza Hut
08.2006 - 07.2009

Shift Manager

Burger King
05.2004 - 08.2006

High School Diploma -

East Side High School
Jocelyn Watson