Jocelyn Zamora
Fresno,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cahier
Ross Dress For Less
08.2018 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Kmart, Sears Holding
05.2017 - 09.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Science - Biology
Fresno City College
Fresno, CA12.2025
High School Diploma -
Los Banos High School
Los Banos, CA06.2017
Skills
- ID Verification
- Team Collaboration
- Payment Processing
- Payment Collection
- Customer Service
- Cash Register Operation
- Cash Handling
- Staff Mentoring
- Issue Resolution
- Time management skills
Timeline
Cahier
Ross Dress For Less
08.2018 - 03.2019
Cashier
Kmart, Sears Holding
05.2017 - 09.2018
Associate of Science - Biology
Fresno City College
High School Diploma -
Los Banos High School