Jocelyn Keny Zamora
Santa Ana,CA
Summary
Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Sales Associate
Jacadi Paris
08.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Arts - Medical Assisting
Santa Ana College
Santa Ana, CA06-2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Stocking and Receiving
- Bilingual English/Spanish
Timeline
Sales Associate
Jacadi Paris
08.2017 - Current
Associate of Arts - Medical Assisting
Santa Ana College
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