Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodee Bennett

Jacksonville

Summary

Dynamic sales professional with extensive experience at Walmart, excelling in customer service and sales strategy. Proven track record in visual merchandising and inventory management, enhancing product visibility and driving sales. Adept at team collaboration, fostering a positive work environment, and training new associates to achieve operational excellence.

Overview

15
15
years of professional experience

Work History

Sales Associate

Walmart
Jacksonville
10.2007 - 07.2014
  • Assisted customers with product selection and inquiries on the sales floor.
  • Operated cash register and processed transactions efficiently for customer purchases.
  • Collaborated with team members to restock shelves and create appealing displays.
  • Provided excellent customer service by addressing concerns and resolving issues promptly.
  • Trained new associates on store policies, procedures, and customer service practices.
  • Ensured compliance with safety standards while handling products and equipment.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Assistant Manager

Kangaroo Express
Jacksonville
03.1999 - 09.2007
  • Assisted in managing daily store operations and staff scheduling.
  • Collaborated with team to maintain inventory levels and ensure product availability.
  • Trained new employees on company policies and customer service practices.
  • Implemented merchandising strategies to enhance product visibility and sales.
  • Conducted regular audits of cash handling procedures for accuracy.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Supported promotional activities and events to boost store traffic.
  • Monitored compliance with health and safety regulations in the workplace.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Established processes for monitoring customer satisfaction levels.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Education

High School Diploma -

Clay Senior High
Toledo, OH
01-1986

Skills

  • Customer service
  • Sales strategy
  • Visual merchandising
  • Inventory management
  • Cash handling
  • Team collaboration

Timeline

Sales Associate

Walmart
10.2007 - 07.2014

Assistant Manager

Kangaroo Express
03.1999 - 09.2007

High School Diploma -

Clay Senior High

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