Jodi Adkisson
Elk River,Minnesota
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
Work History
Server
Hen & the Hog
Albertville , Minnesota
07.2023 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
Server
Pittsburg Blue Maple Groove
Maple Grove , Minnesota
02.2014 - 10.2019
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Redstone
Maple Grove , Minnesota
07.2015 - 02.2018
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteous.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Dave & Buster's
Maple Grove , MN
01.2009 - 11.2012
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Neatly sliced and pitted fruit for garnishing drinks.
Education
High School Diploma -
Roosevelt HS
Minneapolis, MNSome College (No Degree) - Communication/Marketing
North Hennepin Community College
Minneapolis, MNSales and Marketing Education
U of M
Minneapolis, MNSkills
- Menu Knowledge
- Food Handling
- Server Training
- Order Taking And Processing
- Menu Memorization
- Kitchen Communication
- Customer Service
- Safe Food Handling
- Guest Relations
Timeline
Server
Hen & the Hog
07.2023 - 03.2024
Server
Redstone
07.2015 - 02.2018
Server
Pittsburg Blue Maple Groove
02.2014 - 10.2019
Server
Dave & Buster's
01.2009 - 11.2012
High School Diploma -
Roosevelt HS
Some College (No Degree) - Communication/Marketing
North Hennepin Community College
Sales and Marketing Education
U of M
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