Jodi Davis
Middlesboro,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the open position. Ready to help team achieve company goals. Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Recovery Coach
Crater Of Hope
09.2021 - Current
- Evaluated project requirements and allocated resources accordingly, ensuring project success within budget constraints.
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Enhanced office efficiency by organizing and maintaining filing systems for important documents.
- Provided excellent customer service, addressing inquiries from students, staff, and faculty in a timely manner.
- Streamlined administrative tasks for increased productivity through effective time management and prioritization.
- Assisted with event planning and coordination, ensuring successful execution of workshops and meetings.
- Provided general clerical support including photocopying, faxing, typing up documents, and processing mail deliveries efficiently.
- Helped establish a positive work environment through professional interactions with both internal coworkers and external visitors to the office space.
- Developed strong relationships with colleagues and supervisors by demonstrating excellent communication skills, reliability, and a proactive approach to problemsolving.
Kitchen Manager
Diversicare Of Claiborne
05.2019 - 08.2021
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Kitchen Manager
Angelo's In The Gap
06.2015 - 12.2017
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Participated in community outreach efforts, including coordinating with local food banks to donate surplus ingredients and reduce waste.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Production Manager
Mountain Tarp
06.2011 - 10.2014
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Customer Service Representative
Check Into Cash
03.2010 - 05.2011
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Forge Ridge Market
05.2003 - 11.2007
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate of Arts - Human Services
KCTCS
Middlesboro, KY05.2024
Associate of Applied Science - Nursing
Lincoln Memorial University
Harrogate, TN05.2008
High School Diploma -
Cumberland Gap High School
Cumberland Gap, TN05.2004
Skills
- Resource Navigation
- Goal Setting
- Continuing Education
- Professional Ethics
- Substance Abuse Knowledge
- Recovery Planning
- Mental Health Awareness
- Active Listening
- Community Outreach
- Peer Advocacy
- Effective Communication
- Conflict Resolution
- Relationship-Building Skills
Certification
Addicted Brain Training
ACE training
Recovery Coach Training
Tall Cop Says Stop Training
References
References available upon request.
Timeline
Recovery Coach
Crater Of Hope
09.2021 - Current
Kitchen Manager
Diversicare Of Claiborne
05.2019 - 08.2021
Kitchen Manager
Angelo's In The Gap
06.2015 - 12.2017
Production Manager
Mountain Tarp
06.2011 - 10.2014
Customer Service Representative
Check Into Cash
03.2010 - 05.2011
Cashier
Forge Ridge Market
05.2003 - 11.2007
Associate of Arts - Human Services
KCTCS
Associate of Applied Science - Nursing
Lincoln Memorial University
High School Diploma -
Cumberland Gap High School