Jodi Hernandez Flores
High Point,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Cashier
109 Skillz Arcade
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
Salesperson
Badcock Home Furniture
08.2018 - 09.2021
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Pharmacy Technician
Walgreen's Pharmacy
06.2012 - 12.2018
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
CNA
Shipmans
07.2014 - 09.2014
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Pizza Maker
Sir Pizza
10.2010 - 06.2011
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Education
CNA - CNA
Arise
High Point12.2023
CNA
Caring Hands Home Health
High Point, NC06.2014
High School Diploma -
Brittian Academy
High Point, NC10.2010
Skills
- Product Restocking
- POS Systems
- Customer Assistance
- Returns Processing
- Drawer Balancing
- ID Verification
Languages
Spanish
Native or Bilingual
Timeline
Cashier
109 Skillz Arcade
12.2022 - Current
Salesperson
Badcock Home Furniture
08.2018 - 09.2021
CNA
Shipmans
07.2014 - 09.2014
Pharmacy Technician
Walgreen's Pharmacy
06.2012 - 12.2018
Pizza Maker
Sir Pizza
10.2010 - 06.2011
CNA - CNA
Arise
CNA
Caring Hands Home Health
High School Diploma -
Brittian Academy