Jodi Scofield
Angola,IN
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, such as Yogi Bears Jellstone Park. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Proficient in ASL and adept at time management, consistently delivering high-quality service and operational efficiency. Demonstrated ability to train and lead teams to achieve excellence in customer service and operational standards.
Overview
7
7
years of professional experience
Work History
Office Assistant
Lima Elevator
Howe, IN
05.2024 - 07.2024
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Greeted visitors in a professional manner and provided assistance when necessary.
Kitchen Manager/Cook
Camp Lakewood
Wolcottville, IN
05.2021 - 07.2024
- Oversaw food preparation, production and presentation according to quality standards.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained employees on cooking techniques, safety standards and performance strategies.
Cook
Yogi Bears Jellstone Park
Fremont, IN
06.2017 - 10.2019
- Set up work stations prior to opening to minimize prep time.
- Organized storage areas for efficient usage of space.
- Received and stored food and supplies.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Monitored temperatures of prepared food and cold-storage areas.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Associate of Arts - American Sign Language And Deaf Studies
Vincennes University
Vincennes, IN05-2023
High School Diploma -
Prairie Heights High School
Lagrange, IN05-2021
Some College (No Degree) - American Sign Language Interpreter
Rochester Institute of Technology
Rochester, NYSkills
- Mail handling
- Strong problem solver
- [ASL] fluency
- Positive attitude
- Customer service
- Time management
- Filing systems knowledge
- File organization
- Team collaboration
- Problem-solving
References
References available upon request.
Timeline
Office Assistant
Lima Elevator
05.2024 - 07.2024
Kitchen Manager/Cook
Camp Lakewood
05.2021 - 07.2024
Cook
Yogi Bears Jellstone Park
06.2017 - 10.2019
Associate of Arts - American Sign Language And Deaf Studies
Vincennes University
High School Diploma -
Prairie Heights High School
Some College (No Degree) - American Sign Language Interpreter
Rochester Institute of Technology