Sarah Mills

• Handled phone calls, emails, and customer inquiries, facilitating effective communication and support
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Scheduled meetings, deliveries, and jobsite appointments
• Organized office records for sitework crews and project files to ensure easy access and reference
• Streamlined filing systems for office supplies and vendor documents, enhancing organization and retrieval efficiency
• Tracked payroll information, timesheets, and attendance records
• Structured and maintained plans and paperwork for efficient access.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Maintained confidentiality of sensitive information and documents.

● Carefully took down orders with specifications the customer may ask for

● Made sure orders were put in in a timely manner

● Made sure all food was to exact specifications for the customers and delivered in a timely manner

● Organized and led a team of 5 to 25 waitresses, fostering a cooperative environment and ensuring high service standards.

● Delegated the restaurant floor to assure all waitresses were treating all customers with respect and food was to specifications

Coordinated cleaning and restocking duties for all waitresses at shift's end.

Coordinated timely drink preparation to maximize customer satisfaction and improve service flow.

● Greeted and served all bar patrons with the same poise and respect as I did the floor customers

I was in charge of the computer drawer where I had to make change for all bar patrons, as well as make change for the girls on the dining room floor

● Had to know by heart over 250 drinks to make

● As a bar trainer I had to teach all of the previously mentioned bar duties to the trainees

● As a supervisor I was in charge of opening the store 3 hours before the store actually accepted customers

● I was in charge of the kitchen staff to ensure all prep was done for the day, all of the cooking equipment was spotless, and everything was labeled accordingly to assure freshness every day

● I was in charge of taking the amount of money that was made the night before from the safe to the bank when the bank opened each morning

● Checked on tables to ensure all guests enjoyed their meals, promptly addressing any issues to maintain high standards of service.

• Performed data entry tasks into various computer systems accurately and efficiently.