Jodie Le
Oakland,CA
Summary
Hardworking and passionate employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Cashier
Bon Appetite
San Francisco, CA
10.2024 - 12.2025
- Processed payments efficiently using the POS system, ensuring swift and seamless checkout experiences for customers.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
Cashier
Koreana Plaza/ KP Asian Market
Oakland, CA
01.2015 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
Optical Assistant
Dr. Senoch P. Tong, O.D.
San Francisco, CA
06.2013 - 05.2015
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Streamlined patient scheduling with efficient appointment management, resulting in improved patient flow.
- Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
Education
High School Diploma - undefined
Galileo High School
San Francisco, CASkills
- Customer Service
- Time Management Skills
- Reliability and Punctuality
- Teamwork and Collaboration
- Attention to Detail
- Reports and Documents
- Inventory Management
- POS System Operations
Timeline
Cashier
Bon Appetite
10.2024 - 12.2025
Cashier
Koreana Plaza/ KP Asian Market
01.2015 - 10.2023
Optical Assistant
Dr. Senoch P. Tong, O.D.
06.2013 - 05.2015
High School Diploma - undefined
Galileo High School