Joe Carter
Canton,MS
Summary
Accomplished leader with strong skills in training and coaching, dedicated to improving team performance and service quality. Proven ability to analyze sales data and implement strategies that drive customer satisfaction and operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
District Manager
Waffle House
Ridgeland, MS
06.2022 - Current
- Oversee daily operations across multiple locations, ensuring compliance with company standards and policies.
- Implement training programs to enhance staff performance and improve service quality.
- Analyze sales data to identify trends, optimize inventory management, and drive revenue growth.
- Develope strategies for reducing operational costs while maintaining high customer satisfaction levels.
Shift Manager
CiCis Pizza
Flowood, MS
02.2023 - 10.2025
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Food Service Lead Worker
Aramark
Starkville, MS
12.2017 - 05.2022
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on workflow processes and best practices.
- Implemented efficiency improvements, resulting in streamlined service delivery.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
Education
Bachelor of Science - Mathematics
Mississippi State University
Starkville, MS04-2022
High School Diploma -
Canton Academy
Canton, MS05-2017
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Goal setting and performance metrics
- Attention to detail
- Team development
- Multi-unit management
- Decision-making
- Budget management
- Data analytics
- Policies and procedures
- Revenue generation
Certification
ServSafe Food Protection Manager Certification
Timeline
Shift Manager
CiCis Pizza
02.2023 - 10.2025
District Manager
Waffle House
06.2022 - Current
Food Service Lead Worker
Aramark
12.2017 - 05.2022
Bachelor of Science - Mathematics
Mississippi State University
High School Diploma -
Canton Academy