Joe Falon
Troutdale,OR
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
10
10
years of professional experience
Work History
Cashier Team Lead
Hatts gas station
The Dalles, Oregon
04.2025 - Current
- Led cashier team to ensure efficient customer service and smooth operations.
- Trained new cashiers on register operation and customer interaction techniques.
- Handled customer complaints, resolving issues to maintain satisfaction and loyalty.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Cashier
Johnny's Bar & Grill
San Diego, California
02.2023 - 04.2025
- Processed customer transactions efficiently at busy restaurant environment.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted customers with menu selections and special requests.
- Handled cash register operations and balanced cash drawer daily.
- Provided excellent customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
Cashier Assistant
AM PM Gas Station
Riverside, CA
12.2015 - 01.2016
- Assisted customers with purchases and provided product information.
- Collaborated with team members to optimize store operations.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Swept and mopped front end during shifts to maintain professional appearance.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Diploma
Riverside, CASkills
- Customer service
- Cash handling
- Register operation
- Training and mentoring
- Store opening and closing
- Staff motivation
- Workload prioritization
- Store policies enforcement
Timeline
Cashier Team Lead
Hatts gas station
04.2025 - Current
Cashier
Johnny's Bar & Grill
02.2023 - 04.2025
Cashier Assistant
AM PM Gas Station
12.2015 - 01.2016
Diploma