Joe Garcia
Victoria
Summary
Results-oriented Sales Associate skilled in customer service and product knowledge, enhancing engagement and satisfaction. Expertise in problem-solving and relationship building supports efficient store operations. Achieved sales targets through effective communication and understanding customer needs. Improved store layout for better visibility and accessibility, fostering increased customer flow and loyalty.
Overview
7
7
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Victoria
12.2024 - 10.2025
- Assisted customers with product selection and offered knowledgeable recommendations.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations during busy hours.
- Restocked shelves and ensured inventory levels met customer demand throughout the day.
- Handled customer inquiries and resolved issues in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed transactions using a point-of-sale system.
Head Custodian
Victoria Independent Schl DST
Victoria
08.2023 - 12.2024
- Supervised daily cleaning operations for school facilities and grounds.
- Trained staff on proper cleaning techniques and safety procedures.
- Maintained inventory of cleaning supplies and equipment for efficiency.
- Inspected facilities regularly to ensure cleanliness and safety standards.
- Collaborated with school administration on maintenance requests and issues.
- Implemented waste management practices to promote environmental responsibility.
- Coordinated with vendors for equipment repairs and service needs.
- Trained new employees in proper use of custodial equipment and techniques.
- Moved equipment and furniture to thoroughly clean space.
- Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Ensured the safety of personnel and equipment by regularly inspecting floors, walls, ceilings, lighting fixtures, and other areas for potential hazards.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Monitored budget expenses related to custodial operations.
- Created records of maintenance activities performed in each area.
Production Technician
Caterpillar
Victoria
01.2019 - 10.2019
- Set up and operated production equipment according to daily work orders and safety procedures.
- Operated machinery to assemble components for heavy equipment production.
- Utilized hand tools and power tools for effective component assembly.
- Conducted quality inspections to ensure compliance with Caterpillar standards.
- Conducted tests for quality control to ensure product standards.
- Collaborated with team members to streamline assembly line processes.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Maintained safe work environment by following established safety protocols.
Education
High School Diploma -
Victoria West High School
Victoria, TX05-2018
Skills
- Customer service
- Customer engagement
- Inventory management
- Teamwork and collaboration
- Excellent communication skills
- Problem-solving skills
- Relationship building
- Meeting deadlines
- Professional demeanor
Timeline
Sales Associate
Lowes Home Improvment
12.2024 - 10.2025
Head Custodian
Victoria Independent Schl DST
08.2023 - 12.2024
Production Technician
Caterpillar
01.2019 - 10.2019
High School Diploma -
Victoria West High School