Joe Knackstedt
Bonney Lake
Summary
Dynamic leader, recognized for enhancing operational efficiency and driving revenue growth through data-driven decision making. Proven track record in workforce planning and cross-functional coordination, fostering high-performing teams and cultivating strong client relationships to achieve organizational success.
Overview
17
17
years of professional experience
Work History
Regional Director of Operations
MasTec
03.2024 - 12.2024
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
Director of Supply Chain Management
MasTec
01.2019 - 02.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Director of Operations
Nall Communications, Inc.
12.2016 - 02.2019
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
General Manager
SEFNCO Communications, Inc.
01.2014 - 01.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Operations Manager
SEFNCO Communications, Inc.
06.2012 - 01.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Technical Operations Manager
SEFNCO Communications, Inc.
04.2008 - 06.2012
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Collaborated with stakeholders to define project scope and requirements, ensuring alignment with business goals.
- Reduced downtime by proactively identifying potential issues through system monitoring tools and addressing them promptly.
- Contributed to business growth by participating in strategy development meetings with senior management.
Education
Bachelor of Science - Business Management
University of Phoenix
Tacoma, WA01-2004
Skills
- Operational efficiency
- Data-driven decision making
- Workforce planning
- Cross-functional coordination
Timeline
Regional Director of Operations
MasTec
03.2024 - 12.2024
Director of Supply Chain Management
MasTec
01.2019 - 02.2024
Director of Operations
Nall Communications, Inc.
12.2016 - 02.2019
General Manager
SEFNCO Communications, Inc.
01.2014 - 01.2016
Operations Manager
SEFNCO Communications, Inc.
06.2012 - 01.2014
Technical Operations Manager
SEFNCO Communications, Inc.
04.2008 - 06.2012
Bachelor of Science - Business Management
University of Phoenix
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