Joe Ramirez
College Station,United States
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
H-E-B
01.2020 - Current
- Well educated with 8 years of excellent customer service
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Driver
Door Dash
10.2019 - Current
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Customer Sales Associate
H-E-B
11.2016 - Current
- Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
Education
BBA -
Texas A&M Corpus Christi
College Station, Tx05.2024
Minor - Marketing
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2024
Associate of Science - Business
Blinn College
Brenham, TX05.2022
Skills
- Communication skills
- Customer service excellence
- Adaptability and Flexibility
- Microsoft Office
- Patience
- Critical thinking
- Payment Collection
- Reliable and Responsible
- Team Collaboration
- Continuous Improvement
Certification
- Microsoft office specialist
- TABC certified
- Google Ads Apps Certification
- AI-Powered Shopping ads Certification
Hobbies and Interests
- Self-Improvement
- Productivity
- Chess
- Investing
Timeline
Cashier
H-E-B
01.2020 - Current
Driver
Door Dash
10.2019 - Current
Customer Sales Associate
H-E-B
11.2016 - Current
BBA -
Texas A&M Corpus Christi
Minor - Marketing
Texas A&M University - Corpus Christi
Associate of Science - Business
Blinn College