Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Rivera

Laguna Vista

Summary

Dynamic merchandising specialist with a proven track record at Costco, excelling in market analysis and inventory management. Expert in visual merchandising and staff training, I successfully enhanced store flow and customer engagement through strategic layout changes and promotional initiatives. Committed to delivering exceptional customer service and optimizing product selection.

Overview

6
6
years of professional experience

Work History

Merchandising Specialist

Costco
University City
08.2023 - 06.2025
  • Analyzed market trends to optimize product selection and inventory management.
  • Developed promotional materials to support seasonal marketing initiatives and sales events.
  • Trained staff on merchandising best practices and effective customer interaction techniques.
  • Monitored stock levels and performed regular audits to ensure inventory accuracy.
  • Implemented layout changes based on shopper behavior insights to improve store flow.

Guest Service Representative

Target
City of Saint Peters
08.2019 - 08.2023
  • Managed point-of-sale transactions and cash handling procedures.
  • Assisted customers with product inquiries and service requests.
  • Maintained organized merchandise displays to enhance shopping experience.
  • Collaborated with team members to resolve customer issues promptly.
  • Processed returns and exchanges following store policies efficiently.

Education

Bachelor of Science - Business Administration

University Missouri Saint Louis
St Louis, MO
05-2024

Skills

  • Visual merchandising
  • Inventory management
  • Market analysis
  • Promotional strategy
  • Staff training
  • Customer service

Timeline

Merchandising Specialist

Costco
08.2023 - 06.2025

Guest Service Representative

Target
08.2019 - 08.2023

Bachelor of Science - Business Administration

University Missouri Saint Louis