Summary
Overview
Work History
Education
Skills
Timeline
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Joel Johnson

COLUMBIA,SC

Summary

Dynamic and dedicated professional with a strong background in customer service at Cookout. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and maintaining a clean environment, while demonstrating exceptional work ethic and teamwork. Adaptable to high-pressure situations, ensuring seamless operations and positive customer experiences.

Overview

5
5
years of professional experience

Work History

Cashier

Cookout
08.2020 - 08.2025
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and recommended solutions.
  • Maintained cleanliness and organization of checkout area for optimal operations.
  • Handled cash, credit, and digital payments accurately to ensure smooth transactions.
  • Collaborated with team members to improve service delivery and customer satisfaction.
  • Supported inventory management by restocking shelves during downtime as needed.
  • Adapted to varying customer volumes while maintaining a positive attitude at all times.
  • Learned store policies and procedures quickly for effective compliance in daily tasks.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

The Citadel
Charleston, SC
05-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Professionalism and courtesy
  • Order taking
  • Conflict resolution

Timeline

Cashier

Cookout
08.2020 - 08.2025

High School Diploma -

The Citadel

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Joel Johnson