Joel Biru
Alexandria,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Haseeb Waziri
12.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built relationships with customers to encourage repeat business.
Store Manager
Salty Vibe
05.2022 - 09.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Coordinator Intern
NDS Driving School
05.2020 - 04.2022
- Formulated and generated analysis related to assigned research topics.
- Communicated messages, thoughts and ideas.
- Gathered and examined information from multiple sources.
- Accomplished tasks according to direction and instructions.
Hotel Manager
J.R.J Hotel
02.2019 - 03.2020
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Increased customer service ratings through personable service.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Education
No Degree - Business Administration And Management
Northern Virginia Community College
Annandale, VA08.2023
No Degree - Business Administration And Management
University of Nevada - Las Vegas
Las Vegas, NV08.2021
Skills
- Sales Development
- Upselling
- Inventory Control
- Payment Processing
- Excellent people skills
- Goal-Oriented
- Multi-tasking strength
Timeline
Sales Associate
Haseeb Waziri
12.2023 - Current
Store Manager
Salty Vibe
05.2022 - 09.2022
Coordinator Intern
NDS Driving School
05.2020 - 04.2022
Hotel Manager
J.R.J Hotel
02.2019 - 03.2020
No Degree - Business Administration And Management
Northern Virginia Community College
No Degree - Business Administration And Management
University of Nevada - Las Vegas
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