Tenacious Change Manager with demonstrated experience managing company assets and developing future growth with strategic and analytical approach to solving problems and accomplishing profit targets.
Overview
15
15
years of professional experience
Work History
Area Manager
Extra Space Storage
03.2021 - Current
First employee promoted to position in division of 300+ stores.
General Manager of multiple stores in Fort Worth market. Grew occupancy at midsize facility to 99% and developed assistant manager to become a top operator in district of 20+ stores.
Drove revenue up at another midsize facility to unforecasted levels (+24,000MOM).
Administered delinquency cycle from start to finish, managing collections calling, creating effective strategies to collect on delinquent accounts, and constructing auction files following all state laws and limits.
Provided guidance on legal matters concerning collection and auction procedures.
District Team Lead
Extra Space Storage
01.2018 - Current
Managed escalations, schedules, on-boarding, training, development and created/held meetings with team.
Identified and resolved financial challenges in district.
Onboarded multiple stores across the country and was in charge of establishing operational and brand standards.
Created and implemented multiple operational and sales initiatives/procedures for a division of 300+ stores.
Traveled multiple times within the division to manage properties through major incidents (flooding, fire etc.).
Store Manager
Extra Space Storage
Fort Worth
03.2015 - Current
Drove and exceeded sales goals at 7 different sites ranging in size from 430 units to 820 units.
General Manager
Cheers Spirits & Liquor
12.2013 - 05.2014
Opened new store and drove sales to over $80,000/month within 3 months.
Consistently ranked 1st or 2nd in district of 20+ stores.
Lead a team including hiring, training and scheduling.
Inventory control and replenished stock weekly based on sales.
Ensured store operated within TABC standards.
General Manager
Blockbuster Video
06.2009 - 12.2013
Propelled store that was ranked 832nd out of 1300+ stores to consistently ranking in the top 20.
Consistently ranked in top 10 in Dish subscription sales out of 1300+ stores.
Lead a team including hiring, training and scheduling. Inventory control.
Managed the closing process and achieved all profit goals for 5 different stores.