Joel Campos
Student At College Of Dupage
Naperville,IL
Summary
Confident Computer Technician with experience in help desk environments, assisting both employees and customers with technical issues.1 year experience with windows Active directory. Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
Guzman Management LLC
01.2023 - Current
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Security equipment.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
Associate of Science - Computer And Information Systems Security
College of DuPage
Glen Ellyn, IL 05.2001 -
Skills
Hardware Installation
Application installations
Technical Support
Active Directory Management
DHCP Management
Network Troubleshooting
Hardware troubleshooting
Accomplishments
Designed, Deployed and Managed a "HomeLab" Server with a verity of software solutions within Windows Server 2022 and Various Linux Distributions Including; Microsoft Hyper-V hypervisor. Proxmox hypervisor, Windows Server Manager, Microsoft Active Directory and, various inbound and outbound network services.
Certification
CompTIA A+
Timeline
IT Technician
Guzman Management LLC
01.2023 - Current
CompTIA A+
05-2018
Associate of Science - Computer And Information Systems Security
College of DuPage
05.2001 -
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