Joel Chavez

• Handled auto claims in Colorado, Utah, Montana, and Idaho
• Evaluated auto claims to determine coverage and liability based on policy language
• Communicated with insureds, claimants, repair shops, and legal representatives to gather necessary information
• Analyzed damage estimates and coordinated with appraisers to ensure accurate assessments
• Coordinated assets for total loss vehicles to ensure speedy resolutions for customers
• Managed claim files, documenting all interactions and decisions for compliance and audit purposes
• Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.

• Greet clients, help prospective tenants fill out applications following guidelines for affordable housing.
• Responsible for leasing the new projects that Boulder Housing Partners is working on.
• Helped residents apply to assistance or stay in compliance with managers.
• Meet with residents to help in setting up online payments, took payments over the phone.
• Filed resident paperwork to property management filing site in accordance to department regulations.
• Create and sign leases along with required addendums.
• Worked with families to move them into their home.
• Create listings for units online and responding to inquiries or questions

Responsible for direction and management of all aspects of dining services to ensure effective operations.

• Interview, hire, and on-board front of house staff
• Complete payroll for staff currently at 50
• Meet with residents in a forum setting to go over questions or comments
• Handle communications to staff about scheduling, meetings, and trainings
• Create facility content such as menus and facility communications
• Meet with team of supervisors to go over concerns, needs, or recognitions
• Manage schedule for two restaurants

Provided operational support to senior management. performed opening and closing duties.

• Provided direct supervision and training of staff
• Monitored work activities for to ensure proper performance, service, and completion of tasks and service recovery appropriately.